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Full Service
We offer a full spectrum of services ranging from prevention (training, team building, "partnering", neutral fact-gathering), consensus-based resolution (group facilitation, conciliation, mediation, mini-trials), to private adjudication (early neutral evaluation, arbitration).

Teamwork
We bring together a variety of disciplines, and draw from our national and international network of professionals to offer a team approach to our clients.

Self-sufficiency
We emphasize the transfer of skills and knowledge to our clients and other interested parties so that individuals and organizations learn to prevent and manage conflict for themselves.

Appropriate Technology
We engage leading-edge information and communication technologies (group software, video conferencing, fax applications) where they can facilitate simpler and more effective functioning of relationships and alliances.

see Delivering Added Value