design and Training
Working closely with the client, we facilitate the design of "interest-based"
conflict management systems.
We train staff, management and others to deal appropriately with conflict.
Conflict Management Systems Design
We offer workshop design, coordination, facilitation and reporting to
help groups achieve better problem-solving or closer collaboration.
Through technologies such as videoconferencing and group software, we
expand opportunities for vital group interaction and improved communication.
Conflict Management Training
Partnering combines collaborative planning, team-building, shared vision
and common goals to create successful strategic alliances and joint
commercial ventures, and facilitate complex construction projects. Participants
are brought together for intensive training, project review and brainstorming
to identify and overcome potential obstacles to collaboration.
Our expert neutrals guide parties to clarify their interests and find
mutually beneficial solutions in voluntary, non-binding processes.
Our private ombuds or conflict resolution specialist can be called upon
as soon as a dispute threatens. Through "neutral fact-finding", "confidential
listening", and "shuttle diplomacy", our trained professionals offer
practical suggestions on how to resolve the dispute or will recommend
We help governments, business and other stakeholders recognize and address
their diverse interests more effectively through facilitated negotiations
and dialogue. We bring the parties to the table and structure the negotiations
so that differences can be resolved based on mutual agreement.
When no negotiated settlement is possible, we have experienced arbitrators
capable of rendering decisions to settle the dispute. This may be used
as a back-up to mediation.